Sales Policy
Delivery Options
All packages are shipped via FedEx. Therefore, we are NOT able to ship to P.O. Boxes. We do NOT ship outside of the USA. NO international shipments at this time. Please allow 3 to 7 business days for delivery to your home or office.
Shipping Fees
| Total Purchase | Continental U.S. | Hawaii, Alaska |
|---|---|---|
| $35.00 or Above | Free | $10.00 |
| $35.00 or Below | $6.00 | $15.00 |
*FedEx Overnight and FedEx 2Day available at an additional charge
Payment
We accept American Express, Discover, Visa, Mastercard and PayPal. Please note that there is a 24 hour holding period on all purchases made with debit/credit cards. These rules still apply if you opt for FedEx Overnight and 2Day shipping. There is no holding period for PayPal transactions.
Return and Exchange Policy
We do not accept returns and/or exchanges. If your shipment was damaged in transit or if you received the wrong item(s), please call or email us within 7 days of receiving your order.
Phone: Toll Free (866) 574-4832
Email address: support@lupiciausa.com
Change Order and Cancellation
*All orders are final and will be processed once you have clicked on the "place order" icon during checkout.
*We will email you the final confirmation within 24 hours after you have placed an order.
*If you need to change or cancel your order please let us know ASAP - don't wait for the confirmation email.
